Не устанавливается ERAS - Форум технической поддержки ESET NOD32

Размещено 09.02.2012 12:51:46

Доброго всем времени суток!
Устанавливаю ERAS на Win Server 2k3 R2.
Во время установки указываю ему ключевой файлик, ставлю галочку "установить параметры обновления позже" и все бы ничего, но нод выкатывает мне ошибку установки и лог.

Код
[2012-02-09 12:48:06] Global setup flag ERA_SETUP_ACTIVE was enabled [2012-02-09 12:48:06] Setup exclusive lock <<ENABLED>> [2012-02-09 12:48:06] SetupStart: Entered (Initialize) [2012-02-09 12:48:06] MSI database: C:\Documents and Settings\miadmin\[2012-02-09 12:48:06] Installing product: ERA SERVER [2012-02-09 12:48:06] Current directory: C:\WINDOWS\system32 [2012-02-09 12:48:06] Global setup flag ERA_SETUP_PROGRESS was enabled [2012-02-09 12:48:06] RetrieveVersionInfo [2012-02-09 12:48:06] Cannot open service [ERA_SERVER] (code=1060) [2012-02-09 12:48:06] Cannot open service [NOD32RA] (code=1060) [2012-02-09 12:48:06] Prior installation of RA server was not found [2012-02-09 12:48:06] Cannot detect prior version [2012-02-09 12:48:06] Current product version is 2.0.29 [2012-02-09 12:48:06] CheckOdbc: Entered [2012-02-09 12:48:07] MS Access driver is present [2012-02-09 12:48:07] RetrieveMsiTexts: Entered [2012-02-09 12:48:07] PrepareXmlConfig: Entered [2012-02-09 12:48:07] ImportServerConfig [2012-02-09 12:48:07] LoadProperties: Entered [2012-02-09 12:48:07] LoadPropertiesFromXml: CfgFile=C:\DOCUME~1\miadmin\LOCALS~1\Temp\1\RADEFCFG.TMP [2012-02-09 12:48:07] LoadPropertiesFromXml: CfgFile=C:\DOCUME~1\miadmin\LOCALS~1\Temp\1\RAXMLCFG.TMP [2012-02-09 12:48:10] CheckLicKeyFile: Entered [2012-02-09 12:48:12] SelectFile: Entered [2012-02-09 12:48:13] SelectFile: C:\Documents and Settings\miadmin\[2012-02-09 12:48:13] CheckLicKeyFile: Entered [2012-02-09 12:48:14] CheckLicKeyFile: Entered [2012-02-09 12:48:16] SaveProperties: Entered [2012-02-09 12:48:16] Saving properties to "C:\DOCUME~1\miadmin\LOCALS~1\Temp\1\RAXMLCFG.TMP" [2012-02-09 12:48:16] SaveProperties: Done [2012-02-09 12:48:17] ExecuteBegin: Entered [2012-02-09 12:48:17] UI LEVEL = "5" [2012-02-09 12:48:17] COMN DATA = "C:\Documents and Settings\All Users\Application Data\" [2012-02-09 12:48:17] APP DIR = "C:\Program Files\ESET\ESET Remote Administrator\Server\" [2012-02-09 12:48:17] LogInstallInfo: AppDir=C:\Program Files\ESET\ESET Remote Administrator\Server\ [2012-02-09 12:48:17] LogInstallInfo: StorageDir=C:\Documents and Settings\All Users\Application Data\ESET\ESET Remote Administrator\Server\storage\ [2012-02-09 12:48:17] LogInstallInfo: DatabaseDir=C:\Documents and Settings\All Users\Application Data\ESET\ESET Remote Administrator\Server\database\

Код

[2012-02-09 12:48:06] Global setup flag ERA_SETUP_ACTIVE was enabled
[2012-02-09 12:48:06] Setup exclusive lock <<ENABLED>>
[2012-02-09 12:48:06] SetupStart: Entered (Initialize)
[2012-02-09 12:48:06] MSI database: C:\Documents and Settings\miadmin\[2012-02-09 12:48:06] Installing product: ERA SERVER
[2012-02-09 12:48:06] Current directory: C:\WINDOWS\system32
[2012-02-09 12:48:06] Global setup flag ERA_SETUP_PROGRESS was enabled
[2012-02-09 12:48:06] RetrieveVersionInfo
[2012-02-09 12:48:06] Cannot open service [ERA_SERVER] (code=1060)
[2012-02-09 12:48:06] Cannot open service [NOD32RA] (code=1060)
[2012-02-09 12:48:06] Prior installation of RA server was not found
[2012-02-09 12:48:06] Cannot detect prior version
[2012-02-09 12:48:06] Current product version is 2.0.29
[2012-02-09 12:48:06] CheckOdbc: Entered
[2012-02-09 12:48:07] MS Access driver is present
[2012-02-09 12:48:07] RetrieveMsiTexts: Entered
[2012-02-09 12:48:07] PrepareXmlConfig: Entered
[2012-02-09 12:48:07] ImportServerConfig
[2012-02-09 12:48:07] LoadProperties: Entered
[2012-02-09 12:48:07] LoadPropertiesFromXml: CfgFile=C:\DOCUME~1\miadmin\LOCALS~1\Temp\1\RADEFCFG.TMP
[2012-02-09 12:48:07] LoadPropertiesFromXml: CfgFile=C:\DOCUME~1\miadmin\LOCALS~1\Temp\1\RAXMLCFG.TMP
[2012-02-09 12:48:10] CheckLicKeyFile: Entered
[2012-02-09 12:48:12] SelectFile: Entered
[2012-02-09 12:48:13] SelectFile: C:\Documents and Settings\miadmin\[2012-02-09 12:48:13] CheckLicKeyFile: Entered
[2012-02-09 12:48:14] CheckLicKeyFile: Entered
[2012-02-09 12:48:16] SaveProperties: Entered
[2012-02-09 12:48:16] Saving properties to "C:\DOCUME~1\miadmin\LOCALS~1\Temp\1\RAXMLCFG.TMP"
[2012-02-09 12:48:16] SaveProperties: Done
[2012-02-09 12:48:17] ExecuteBegin: Entered
[2012-02-09 12:48:17] UI LEVEL  = "5"
[2012-02-09 12:48:17] COMN DATA = "C:\Documents and Settings\All Users\Application Data\"
[2012-02-09 12:48:17] APP DIR   = "C:\Program Files\ESET\ESET Remote Administrator\Server\"
[2012-02-09 12:48:17] LogInstallInfo: AppDir=C:\Program Files\ESET\ESET Remote Administrator\Server\
[2012-02-09 12:48:17] LogInstallInfo: StorageDir=C:\Documents and Settings\All Users\Application Data\ESET\ESET Remote Administrator\Server\storage\
[2012-02-09 12:48:17] LogInstallInfo: DatabaseDir=C:\Documents and Settings\All Users\Application Data\ESET\ESET Remote Administrator\Server\database\

подскажите, пожалуйста, что мне делать и как мне быть