Размещено 23.06.2015 14:11:32
Установил ERA 6 сервер, пытаюсь установить агентов. Открываю консоль - админ - серверные задачи - задачи -развертывание агента - создать. В параметрах выбираю целевой компьютер, имя пользователя - пробовал и доменное (domain\admin), и локальное (test), сертификат ERA выбираю "сертификат агента для установки с помощью сервера". Запускаю задачу. Завершается со сбоем, в консоли появляется подробное сообщение об ошибке "Сбой развертывания агента на всех компьютерах". Нашел trace.log, там:
Пользователь test находится в локальных администраторах. Доменные админы соответственно тоже. Вручную
Agent deployment failed. Please go through the checklist above for specific platform (WINDOWS, LINUX or MAC) that is on the target machine.
2015-06-23 10:41:06 Error: CRemoteInstallModule [Thread fe4]: Remote deployment failed on 1 targets
2015-06-23 10:53:13 Error: CRemoteInstallModule [Thread b80]: Executing remote deployment of agent c4779fa5-8b6d-49d8-89d3-5fb9cad11ee7 on 'target_computer'
Windows network remote deployment failed.
- Verify that 'target_computer' is responding to 'ping'.
- Verify that 'target_computer' can be resolved with 'nslookup' if it is a DNS name.
- Verify that firewall is not blocking communication and file sharing between server and the target machine.
- Verify that "File and Print Sharing for Microsoft Networks" is enabled on the target machine.
- Verify that "Remote Procedure Call (RPC)" service is running on the target machine.
- Make sure that simple file sharing is turned off on the target machine.
- Activate sharing resource ADMIN$ on the target machine.
- Verify that 'test' has administrator rights or use local 'Administrator' account that is enabled on the target machine.
- Verify that 'test' password is not blank.
- Verify that you can remotely log on to the workstation from the server.
- Verify that from server machine you can access 'net use \\target_computer\IPC$' from the Command Prompt.
- Change 'ESET Remote Administrator Server' service credentials from 'Network Service' to user with domain administrator permissions temporarily for deployment.
* Error details: Remote installer finished with 1619, This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package. Error code: 0x653
WMI remote deployment on 'target_computer' failed too.
* Error details: Win32_Product.Install failed with 2, The system cannot find the file specified. Error code: 0x2
SSH remote deployment failed because CONNECTION CAN NOT BE ESTABLISHED to the target LINUX or MAC machine.
- Verify that 'target_computer' is responding to 'ping'.
- Verify that SSH daemon is enabled on the target machine and is running on the port 22.
- Verify that firewall is not blocking SSH communication between server and the target machine.
* Error details: connect: (0x274d), Подключение не установлено, т.к. конечный компьютер отверг запрос на подключение
Agent deployment failed. Please go through the checklist above for specific platform (WINDOWS, LINUX or MAC) that is on the target machine.
2015-06-23 10:53:13 Error: CRemoteInstallModule [Thread bc8]: Remote deployment failed on 1 targets
На клиентской машине в журнале ошибка:
"Служба "ESET Remote Administrator - Remote Installer Service" завершена из-за внутренней ошибки This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package.."
Целевая система - win7 x 64. Файерволы отключены, доступна по сети. Учетная запись Администратора локальная переименова в admin политиками безопасности.
Что делать? Спасибо.
Пользователь test находится в локальных администраторах. Доменные админы соответственно тоже. Вручную
Agent deployment failed. Please go through the checklist above for specific platform (WINDOWS, LINUX or MAC) that is on the target machine.
2015-06-23 10:41:06 Error: CRemoteInstallModule [Thread fe4]: Remote deployment failed on 1 targets
2015-06-23 10:53:13 Error: CRemoteInstallModule [Thread b80]: Executing remote deployment of agent c4779fa5-8b6d-49d8-89d3-5fb9cad11ee7 on 'target_computer'
Windows network remote deployment failed.
- Verify that 'target_computer' is responding to 'ping'.
- Verify that 'target_computer' can be resolved with 'nslookup' if it is a DNS name.
- Verify that firewall is not blocking communication and file sharing between server and the target machine.
- Verify that "File and Print Sharing for Microsoft Networks" is enabled on the target machine.
- Verify that "Remote Procedure Call (RPC)" service is running on the target machine.
- Make sure that simple file sharing is turned off on the target machine.
- Activate sharing resource ADMIN$ on the target machine.
- Verify that 'test' has administrator rights or use local 'Administrator' account that is enabled on the target machine.
- Verify that 'test' password is not blank.
- Verify that you can remotely log on to the workstation from the server.
- Verify that from server machine you can access 'net use \\target_computer\IPC$' from the Command Prompt.
- Change 'ESET Remote Administrator Server' service credentials from 'Network Service' to user with domain administrator permissions temporarily for deployment.
* Error details: Remote installer finished with 1619, This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package. Error code: 0x653
WMI remote deployment on 'target_computer' failed too.
* Error details: Win32_Product.Install failed with 2, The system cannot find the file specified. Error code: 0x2
SSH remote deployment failed because CONNECTION CAN NOT BE ESTABLISHED to the target LINUX or MAC machine.
- Verify that 'target_computer' is responding to 'ping'.
- Verify that SSH daemon is enabled on the target machine and is running on the port 22.
- Verify that firewall is not blocking SSH communication between server and the target machine.
* Error details: connect: (0x274d), Подключение не установлено, т.к. конечный компьютер отверг запрос на подключение
Agent deployment failed. Please go through the checklist above for specific platform (WINDOWS, LINUX or MAC) that is on the target machine.
2015-06-23 10:53:13 Error: CRemoteInstallModule [Thread bc8]: Remote deployment failed on 1 targets
На клиентской машине в журнале ошибка:
"Служба "ESET Remote Administrator - Remote Installer Service" завершена из-за внутренней ошибки This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package.."
Целевая система - win7 x 64. Файерволы отключены, доступна по сети. Учетная запись Администратора локальная переименова в admin политиками безопасности.
Что делать? Спасибо.
Изменено: Dmitry Kolpakoff - 23.06.2015 14:15:42
